photo © Annie Queree
Outsourcing has been a big business idea – non-‘core’ activities executed for you by someone else. We bemoan the loss of skills & knowledge held in companies and have lowered expectations that employees might know much about what a company does beyond an sales script.
On a personal level we are doing much the same. Written a longhand letter lately? Every time I perform the quaint olde ritual of cheque writing, it seems to take more concentration to execute a legible word (admittedly my handwriting always looked like fallen spaghetti). With the simplest typed communication however, we are spellchecked and ‘helped’. Microsoft takes us by the hand, yet I find it hard to be grateful. Does knowing things still matter?